Tag: respect differences

  • Positive Attitude: Is It Priority 1 for Your Customer Engagement?

    Positive Attitude: Is It Priority 1 for Your Customer Engagement?

    The two most powerful things in existence: a kind word and a thoughtful gesture. A powerful quote from Ken Langone, isn’t it? The value of a positive attitude toward customer engagement and relationship building?  Priceless. Check out our thoughts on customer focus. Related post: Complaint Management … Tips for Small Business Success You perhaps have heard this timeworn…