How to Create Tactics for a Social Media Strategy

People use the same two or three search engines for all of their needs, but they use different social networks to cover different aspects of their lives. They want to create tactics.

Create tactics

The same person may use LinkedIn for their professional life, Facebook to keep up with friends, Twitter to get the latest news, and Instagram and Pinterest to share pictures.

But there are other social networks, smaller ones, that have other uses as well.

And although they are “smaller,” they still have tens or hundreds of thousands of users. If a large percentage of these users are in your target audience, that should justify being active on that network.

Here’s the big benefit of smaller networks: barely any other business uses them!

Think about it. The biggest businesses need a huge audience, so they stick to the biggest social networks.

The small and medium-sized businesses typically just copy the big businesses (or most of them do).

But that leads to one problem:

All the social media strategy guides and tools are designed for the “big” social networks. How are you supposed to know what to do?

This process will work on just about every social network out there.

Finding smaller social networks

Social networks

One of the reasons why very few businesses take advantage of the smaller networks is because they are harder to find than the ones that everyone talks about.

Expect to have to dig around for 30-60 minutes to find the best one for your business.

Keep in mind that you don’t need a network to have millions of users to make it a good target for your marketing.

And there are hundreds of social networks that fit this criterion, so it’s just a matter of finding the right one(s) for your business.

A good starting place is this Wikipedia list, which has about 100 different networks. Each network has a description to help you determine whether it might be right for you.

An important note: don’t expect every network to look and act like Facebook and Twitter.

At first, you might not be sure if you can find a way to turn users into customers, but in most cases, there’s a way if you’re willing to be creative (more on that later).

What networks are based around

 All networks have their own purpose—their own sort of niche(s).

Ideally, you’re looking for networks that align with your business’ niche(s).

Most networks are based on certain types of interactions, interests, or locations. Most are a combination of the three.

For example, Badoo is a social network with 20 million active users, but it’s mainly popular in Latin America and certain European countries such as Italy and Spain.

Or consider Meetup, which allows people in certain cities to create groups around interests. This is a great network for local businesses because you can engage people in your area in person.

Finally, Classmates is a network dedicated to reconnecting with high school friends. It’s essentially one specific part of Facebook.

There are many networks that are location independent. They focus on specific interests. They can get really specific.

For example, Ravelry is a social network for people who love knitting. If you owned a business related to knitting, you couldn’t find a better place to interact with your audience.

For now, write down all the networks you think might have your target audience.

Time to answer a HUGE question

Here’s what you need at this point: an account plus a plan to get users to your website.

If you need help with a plan, review this social media strategy, and then modify it to suit your network.

The huge question that you need to answer right now is:

Do you want to commit to this network for several months?

The reason why this is so important is because your results on almost any social network will be slow at first. It’s only after consistently being active and executing your strategy that you will be able to drive significant traffic.

So, if you don’t think you could do it for longer than 5-6 months, you might as well not start.

That’s the mentality you need to possess to succeed with your plan.

Let me illustrate this for you…

If you go to my Facebook page right now (just search “Neil Patel” on Facebook), you’ll see that even in the worst-case scenario, I still get over 100 likes and several shares. Note that only a small percentage of traffic actually “likes” the share, so it drives considerably more:

That seems good, right?

The most important key to social media success

Do you get it?

How you execute your strategy on a consistent basis will either make you or break you. That’s why I devoted an entire section to it.

Besides having the right mindset, you’ll also need other things, namely content.

Not all social media sites are built on content, but most are.

And when I say content, I’m talking about articles and guides that you can share with the network community through your profile…just like you would by posting on Facebook or tumblr.

Part #1 – Decide what kind of content you need

 You probably already know this because of your earlier research.

Kind of content

Figure out what role content plays in the way users interact.

On the knitting network, users shared tutorials and tips on the forum. Sharing good content there could help you build up your reputation and make more connections.

On tumblr, you share content by posting it to your blog. You can even repost entire blog posts there as long as you credit the author.

On networks more similar to Facebook and Twitter, you need short messages to share. Some will be short descriptions with a link to a blog post, but some will be interesting messages like inspirational quotes.

Once you know what type of content you’ll need, move on to the next part.

Part #2 – Find proven content that attracts shares

The first goal of sharing content is to share something that your followers and community actually value.

When you do that consistently, it does many good things. It:

  • first creates, then deepens your relationship with your followers
  • helps you become more respected in the community
  • allows you to drive traffic to great resources
  • optional: allows you to build relationships with the authors of the content you share (extra bonus!)

If you’re serious about success, you need to find a way to do this

What’s the key to social media success?

Consistency (just reminding you).

So, now that you know what content and how much of it you need to post, you need to come up with a system that will help keep you on track.

The two components of such a system are: its efficiency and ease of implementation. 

Having to log in and make a post every X hours is not easy or efficient. You’ll likely miss some posts that you’d like to make, which will slow down your results.

Luckily, there are some ways to design a system that’s better, mostly through automation.

Determine what can and should be automated

It would be great if everything could be automated because it would take no time on your part, but it can’t be.

Some things can’t or shouldn’t be automated:

  • Curating content – don’t just share any content. Take the time to read posts so that you can share the best ones.
  • Interacting with users – you can’t automate authentic conversation. If you’re ever commenting or messaging a user, do it yourself.

Your strategy needs to be refined

It took me years of trial and error to figure out how to create a solid system for the big social media sites. And it’s still not perfect.

Your strategy is likely good if you followed all the research steps, but it could always be improved.

And just a few small improvements can lead to a much faster growth rate in the long run.

So, how do you refine a system?

As you use the network more, you might notice that some things you’re doing aren’t as effective as they should be.

However, the best way to refine a system is by using data. Data doesn’t lie.

Here’s what you should do:

  1. Pick important metrics to track
  2. Follow your strategy for 30 days
  3. Evaluate results based on metrics
  4. Test changes and repeat #2-4

To start with, you’ll need to pick a few metrics to track. I recommend two to four.

When I say important, I mean pick those that influence the amount of traffic you can drive to your site. Even if you’re not driving much traffic now, it will make a big difference in the future.

Using Facebook as an example, I can tell you that the important metrics are:

  • Page likes – the more page likes, the bigger the audience that I can share my content with (and that can click through)
  • Status likes – friends of followers who like a post also see it, potentially growing my audience
  • Status shares – the more shares, the wider my reach 
  • Comments – more interaction will add social proof to my content

Metrics are pretty similar across different networks, but make sure you’re focusing on those that can influence your traffic later on.

Now, you just need to collect data by running your initial strategy. Thirty days is a good test period.

At the end, check your metrics. See how many shares and likes you’re getting. If it’s not as much as you’d like, come up with an idea to improve your system.

It may be to post more, post different content, connect with different types of people, and so on.

Then, do another cycle of 30 days. If the results improve, integrate the change into your system, and come up with a new idea.

Always keep trying to refine and improve your system.

The bottom line

Social media sites are one of the best sources of traffic.

But just because a network isn’t named Facebook or Twitter doesn’t mean it can’t help your business.

Smaller social networks often have far fewer marketers on them than larger ones do, which makes any type of marketing on them much more effective.

If you follow the steps I laid out for you in this post, you can find golden opportunities to establish yourself as a big fish in a small pond.

Even small networks can drive thousands of visitors per month to your website if you do some work.

Five Great SEO Tips for Any Entrepreneur

Building a business is daunting in itself, but you’re then faced with the prospect of actually successfully marketing that business and getting the word out there. If you want your new business to be noticed, then you’ll need to ensure that you’re making it to the top of the search engine rankings to ensure that you start pulling in good business and climb your way there. As a starting point, good tech knowledge is always a must. Here are five great SEO tips any new business owner can implement.

Perfect Your Design

It’s not good pooling all your effort and potentially money into good SEO practices if your website is going to be bland and unusable as soon as people land on it. You need to make sure that your SEO is fully up to scratch and engaging and interesting enough when people do land upon your website.

Your online presence should be second to none, so perfect your design and feel proud of the results once completed.

As a great starting point, you should lay a solid foundation of a well-designed website and landing pages in order to start having something to show when you implement keywords.

Identify Your Keywords

In order to begin your SEO journey of increasing your rankings, you first need to understand which keywords and key search terms you’re aiming to rank for. These should be in line with the products and services you are offering. Competitor research can be extremely helpful for this, as you will be able to see which search terms your competitors are the best ranking for.

If you’re looking for assistance understanding keyword terms and how best to employ them, employ the SEO services of a company like clickintelligence.co to help you, including if you’re short on time and looking for partner services to help you get on track.

Create Unique Content

Ensure that everything you write and produce is unique to you and your business. By writing unique descriptions and content, this can help your business stand out from a similar product or service when Google is filtering through content.

Ensure all site content is engaging and original, and that no content is duplicated on your site.

Use Social Media to Your Advantage

Google doesn’t take into account your activity on social media or follower engagement, but that doesn’t mean you can’t drive people to your website through social media. Through all the content and posts you make, you can sell what your business is offering and include backlinks to your website and products.

Engage with others on social media and create positive reactions to increase the likelihood that your content is always willingly viewed.

Offer Something Useful

Help visitors and consumers get to know a certain product or industry or create content that is helpful and informative. You could post demonstrative videos, helpful ‘how to’ guides or any general information which helps people understand your service better and allows them to engage with your business.

8 Popular Customer Engagement Initiatives That Really Work

All social media sites are actively engaged in successfully integrating businesses into their sites. Businesses, while all taking different approaches to use social media sites, are all seeking to find new customer engagement initiatives to improve their performance. They seek to engage their customers (both new and old) through two-way conversation and soliciting opinions and feedback.

customer engagement initiatives
Customer engagement initiatives.

Let’s examine some of the more popular customer engagement initiatives many businesses are using:

Soliciting Opinions

       What charities to support

       Asking favorite flavors or products

       What they would like to see on social media pages

       Likes and dislikes

           Collaborating on product/service design

Are you one that believes that creativity can be learned? We are among that group. We also believe in suggestions for innovative thinking can boost team creativity through effective collaboration.

Through a series of sparks and not a single flash of insight. Certainly our way of thinking.

Voting on Most Favorite Things

      A moment in Michael Jordan career

      Most scary roller coaster

      Donuts

      New design features

Co-creation of Products / Services

      Ad Campaigns

      Outfit design combinations

      Facebook page

Our job as marketers is to do the hard work of finding and nurturing charismatic ideas we can be proud of. One place to start is to look at the ideas you’re trying to spread.

Consider whether they’re charismatic enough to earn the effort you’re putting into them–and if not, how to replace them with ideas that are.

Pictures of Customers with Products

New Application Introduction / Usage

      Creating customized holiday cheer cards

      Ordering products (even for local delivery)

      Local store locator

Use of Videos

use of videos
The use of videos captures the imagination best.

      Live events, such as fashion shows

      Product demo’s, do it yourself tips

      Game clips

      Local, regional activities

The truth is that there is no one “true” path to new ideas because innovation, at its core, is about solving problems and every enterprise chooses different problems to solve.

While IBM might be happy to have its scientists work for decades on some arcane technology and Google gladly allows its employees to pursue pet projects, those things probably wouldn’t fly at Amazon. However, the one thing that all great innovators have in common is that culture and practice are deeply intertwined.

That’s what makes them so hard to copy. Anybody can write a six-page memo or start meetings with a reading period. It’s not those specific practices, but the commitment to the values they reflect, that has driven Amazon’s incredible success.

Promotions

      Weekly giveaways

      Coupons

      Free products to entice Facebook fan signup

      Special rates for Facebook fans

Content

      Menus 

content
Be creative with content.

New product introduction

      Share product/articles from magazines

      Targeted messages to customer groups/segments

          Special business events

There is considerable creativity in the use of social media by many businesses, with very good engagement results.

The bottom line

What we found most interesting in this concept is its simplicity. Making the simple complicated is commonplace … but making the complicated simple, awesomely simple is real creativity!

Lots of ideas are being generated and the process is definitely great at customer engagement. We believe its success will generate more business experimentation in crowdsourcing.

Companies deserve lots of credit and kudos for pushing the envelope.

If you are not taking advantage of social media customer engagement, you are missing a great opportunity to create/build customer relationships for you and your brand. Why not put some of these ideas to use and gain valuable feedback and customer insights?

If your business is using social media, are there results that you would like to share?

If you a customer of one or more businesses using social media, what are your likes and dislikes of their initiatives? What would you like to see more of?

Call Digital Spark Marketing for a free social media marketing strategy today. We can offer you some good tips on how to creatively engage your customers. For more reading on creative marketing tips, click here.

Here are some additional resources from our library.

7 Ways to Create a Customer Service Evangelist Business

Customer Service Tips … How to Take Charge with Basics

10 Entrepreneur Lessons You Need to Know