Tag: embrace change
My Credit Union Just Lowered the Bar on Bad Customer Experiences
Have you been fooled by a company you have done business with for many, many years? When I say fooled, I mean the broken kind of trust fooled. And yes Seth, I do want to talk about it. It involves bad customer experiences that my daughter and her husband had with their credit union. Turns…
Develop Your Leadership Collaboration Skills
It takes a great entrepreneur with a vision to start a business, but it requires strong leadership collaboration skills and the collaboration of many people to make it a success. Collaboration is working together to achieve a goal. It is a recursive process where two or more people or organizations work together to realize shared goals. Note that collaboration…
How to Change Your Perspective on Age When You Are the Oldest
Have you ever heard the remark that age is relevant only if you are a cheese? All of my career it seemed I was one of the youngest guys in the room. Then, overnight, I looked around and was shocked to discover my perspective on age. Especially since I was the oldest guy in the…
How to be the Oldest Guy in the Room, Without Becoming a Cheese
Have you ever heard the remark that age is only relevant if you are a cheese? All of my career it seemed I was one of the youngest guys in the room. Then, overnight, I looked around and was shocked to discover I was the oldest guy in the room. Working on my third career,…
School of Hard Knocks: 14 Resources to Help Leaders
Dwight Eisenhower certainly understood the concepts of being an effective, influential leader, didn’t he? Spot on. I have been in the military and business world for forty years, and I often get asked what it takes to be an effective, influential leader. And often leadership is not what you think. It is about lessons from the…