Tag: customer relationships
10 Key Enablers of Your Integrated Marketing Strategy
Saying that integrating multiple channels and platforms can be complex is an understatement. But are we missing the forest for the trees? Sometimes the enablers of the integrated marketing strategy can be more critical to your success than the strategy elements themselves. Consider our list of enablers for marketing strategies we use with our clients:…
Shep Hyken: An Interview with the Customer Service Author and Expert
What is the best way you have found to maximize your learning on a topic? Perhaps it is reading, web research, or a combination of ways. Today we will have an interview with Shep Hyken, a customer service expert, professional speaker and bestselling author for better than 35 years. This is another great way to…
20 Small Business Struggles that Are Easily Understood
No business attribute is more important today as that of adaptability, as many, many businesses are on the brink of irrelevance … unless they change as fast as change itself. Study these 20 small business struggles. They will alert you to common mistakes to avoid and help you adapt. In avoiding them you will increase your chances…
10 Ideas to Supercharge Your Growth Strategy Success
Have you defined business growth strategies? Does it supercharge your growth strategy? You would be surprised how many of our clients say they are happy with their size and therefore don’t have a plan for a growth strategy. Business Development is a mysterious title for a little-discussed function or department in most larger companies. It’s also…