The Subtle Art of Boosting a Team’s Creativity

Collaboration drives creativity because ideas always emerge from a series of sparks – never a single flash of insight. Are you one that believes that creativity can be learned?  We are among that group. We also believe in suggestions of boosting a team’s creativity through effective collaboration. Through a series of sparks and not a single flash of insight.

Boosting a team’s creativity

Are you a creative person? Problem-solver? Learner? All of the above? We consider ourselves in the group of all of the above. Our continuous goal? Obtaining the best creativity. And at the top of our focus areas? Studying and understanding the problem at hand.

Albert Einstein once said that if he had an hour to solve a problem, he’d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions. That is our way of thinking. But not most people.

Creativity doesn’t often happen in a vacuum. As the author Steve Johnson says, chance favors the connected mind. When people are together, talking, laughing, thinking, exploring — they’re going to throw out ideas. These ideas trigger something in someone else’s mind, and it snowballs.

Before long, this group of folks has developed a creative solution that wouldn’t have been possible without the collective collaboration.

Related: Innovative Business Ideas … Creativity, Invention, or Innovation?

Don’t fall prey to the myth that only some people are creative and your people are not of the chosen few. We are all creative; it’s just a matter of figuring out in what way.

So find things you’re curious about and are interesting to you, use your imagination a little, stay motivated and work at it, and surround yourself with others who are doing the same.

Pilots don’t really fly planes anymore as much as they direct them.  These days, their controls and instruments don’t actually connect to the plane’s mechanism, but to computers that translate their intent into meaningful action.  In doing so, they make flying far safer and more efficient.

This is known as flying by wire and we don’t see anything threatening or strange about it. While at first, it may seem to be a bit more disconcerting when computers start navigating the realm of abstract thought rather than the mechanics of aviation, it shouldn’t be, any more than driving a car should affect our feelings about walking.

So what makes us creative?  Our ability to form our own intent.  It is only through creating a purpose that is uniquely our own that we can fully embody the human spirit.

How do you and your team boost creativity? Here are 5 suggestions and some great examples to improve your ability to exercise ideation within your team:

Encourage risk taking

Zappos as a company is known as much for its culture as for its creative business model. The company has built a business that is growing rapidly by allowing individuals the freedom to take creative risks without that overwhelming sense of fear or judgment.

They tell their employees to say what you think, even if it is controversial. Make tough decisions without agonizing excessively. Take smart risks.  Question actions inconsistent with our values.

Another interesting example: A software company in Boston gives each team member two “corporate get-out-of-jail-free” cards each year. The cards allow the holder to take risks and suffer no repercussions for mistakes associated with them.

At annual reviews, leaders question their team members if the cards are not used. It is a great way to encourage risk-taking and experimentation.  Think this company comes up with amazing ideas? Absolutely.

Foster Autonomy

We all prefer control over our environments.  According to a 2008 study by Harvard University, there is a direct correlation between people who have the ability to call their own shots and the value of their creative output.

Foster autonomy.

An employee who has to run every tiny detail by her boss for approval will quickly become numb to the creative process.

The act of creativity is one of self-expression. Granting autonomy involves extending trust. By definition, your team may make decisions you would have made differently. 

The key is to provide a clear message of what results you are looking for or what problem you want the team to solve.  From there, you need to extend trust and let them do their best work.

Divergent thinking

Try the quantity approach to new ideas. Use brainstorming to improve divergent thinking. Study and then connect ideas to get new ideas.

Add play to equation

When looking for fresh new thinking to solve a problem, shake things up by adding some fun and play to the process. It always has the ability to shed the stress and pressure on a team

Always ask why

Here is a favorite story that explains this technique quite well. The story is about why you should ask why. It comes from Ideas Champions. A consulting company like us (but bigger and more well-known), who specialize in creativity, innovation, team building, and leadership.

always ask why
Always ask why.

All favorite topics of ours. So we keep up with this team.

The story is about a big problem at one of our favorite monuments … the Jefferson Memorial in Washington DC.

Simply put, birds in huge numbers were pooping all over it, which made visiting the place a very unpleasant experience.

Attempts to remedy the situation caused even bigger problems since the harsh cleaning detergents being used were damaging the memorial.

Fortunately, some of the National Parks managers assigned to the case began asking WHY  as in Why was the Jefferson Memorial so much more of a target for birds than any of the other memorials?

A little bit of investigation revealed the following:

The birds were attracted to the Jefferson Memorial because of the abundance of spiders, a gourmet treat for birds.

The spiders were attracted to the Memorial because of the abundance of midges (insects) that were nesting there.

And the midges were attracted to the Memorial because of the light.

Midges, it turns out, like to procreate in places where the light is just so and because the lights were turned on, at the Jefferson Memorial, one hour before dark, it created the kind of mood lighting that midges went crazy for.

So there you have it: The midges were attracted to the light. The spiders were attracted to the midges. The birds were attracted to the spiders. And the National Parks workers, though not necessarily attracted to the bird poop, were attracted to getting paid so they spent a lot of their time (and taxpayer money) cleaning the Memorial.

How did the situation resolve? Very simply. They nailed the understanding of the problem, so a creative but simple solution was much easier.

After reviewing the curious chain of events that led up to the problem, the decision was made to wait until dark before turning the lights on at the Jefferson Memorial. About as simple a solution as you could get. Right?

That one-hour delay was enough to ruin the mood lighting for the midges, who then decided to have midge sex somewhere else.

No midges, no spiders. No spiders, no birds. No birds, no poop. No poop, no need to clean the Jefferson Memorial so often. Case closed.

Now, consider what solutions might have been forthcoming if those curious National Parks managers did not stop and ask WHY:

Hire more workers to clean the Memorial

Ask existing workers to work overtime

Experiment with different kinds of cleaning materials

Put bird poison all around the memorial

Hire hunters to shoot the birds

Encase the entire Jefferson Memorial in Plexiglas

Move the Memorial to another part of Washington

Close the site to the general public

Technically speaking, each of the above solutions was a possible approach, but at great cost, inconvenience, and with questionable results. Not great solutions.

The bottom line

Now, think about YOUR business, YOUR life.

What problems are you facing that could be approached differently simply by asking WHY, and then WHY again, and then WHY again … until you get to the real definition of the problem?

If you don’t, you may just end up not correctly defining the problem. Not good. Nothing worse than solving the wrong problem. So put in enough time to understanding and defining your problem. Don’t leap to problem-solving before you do. Lots of whys help us explore and thoroughly define the problem.

Go for it.
Go for it.

When things are not what you want them to be, what’s most important is your next step. 

Try. Learn. Improve. Repeat.

Mike Schoultz is the founder of Digital Spark Marketing, a digital marketing and customer service agency. With 40 years of business experience, he blogs on topics that relate to improving the performance of your business. Find him on Twitter, and LinkedIn.  

Digital Spark Marketing will stretch your thinking and your ability to adapt to change.  We also provide some fun and inspiration along the way. Have questions? Call us today.

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