My Favorite Customer Service Blogs

Do you like to read a lot? Keep up with new thoughts in your professional field? I certainly do, especially my favorite customer service blogs. And we always end up expanding the way we look at things, the more we read. When you change the way you look at things, the things you look at […]

Shep Hyken: An Interview with the Customer Service Author and Expert

Shep Hyken

What is the best way you have found to maximize your learning on a topic? Perhaps it is reading, web research, or a combination of ways. Today we will have an interview with Shep Hyken, a customer service expert, professional speaker and bestselling author for better than 35 years. This is another great way to […]