Tag: product presentation
Walmart Customer Experience Designs Are Failing Improvement Efforts
Is your business focused on improving its customer experience? Many businesses are these days. Walmart is one of these businesses. But are the Walmart customer experience designs failing improvement efforts? Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. –Peter…
The Subtle Art of Creating a Successful Corporate Image Design
At the heart of creating a successful corporate image design is the promise they commit to delivering to their clients. No matter how clever or memorable their brand image, if they fail to comply with that pledge, they fail. And those promises represent what the brand stands for. Feelings and emotion, as Freemantle states, are…
Customer Insight:15 Ideas to Boost Positive Customer Experience
It’s no surprise that the job of a marketer is extremely complex in today’s business world, especially with digital channels allowing customers to command how and when, if ever, they will engage with your brand. In addition, marketers have less and less control over their brand communications than ever before. Despite this, they are routinely…