Digital Spark Marketing

Tag: PF Chang’s Restaurant

  • My Best Examples of Customer Experience Stories

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    Mike
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    How many of you consider customer service or customer experience stories as elements of your marketing? Consider this … if done well; don’t you think both could create things for customers to talk about? And therefore be enablers for your word of mouth marketing strategy. The key is to set realistic customer expectations and then…

  • Examples of Employee Empowerment: What is the Payoff?

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    Mike
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    Is achieving a remarkable customer service top priority for your business? If so, you should be looking for a better combination of examples of employee empowerment and trust. There are many examples of great customer service companies: Wegman’s, Ritz-Carlton, JetBlue, Disney, and Zappos, just to name a few. Quality in a service or product is…

  • Examples of Customer Experience: 4 Awesome Stories to Share

    Examples of Customer Experience: 4 Awesome Stories to Share

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    by

    Mike
    in

    The key is to set realistic customer expectations, and then not to just meet them, but to exceed them— preferably in unexpected and helpful ways.—Richard Branson.   How many of you learn from examples of customer experience for elements of your marketing? Consider this … if done well; don’t you think both could create things for…