Digital Spark Marketing

Tag: our problem

  • Verizon Customer Service Standards Often Miss the Mark

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    by

    Mike
    in

    Brands are verbs. What they do matters more than what they say. Verizon customer service standards are part of the brand’s deal. Verizon customer service. Do you pay more attention to what brands do than what they say they will or should do? Think carefully about your last few experiences with brands. While you gather…

  • A Story of Terrible Verizon Customer Service

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    by

    Mike
    in

    Brands are verbs. What they do matters more than what they say. Do you pay more attention to what brands do than what they say they will or should do? Think carefully about your last few experiences with brands. While you gather your thoughts, let me tell you about a terrible Verizon customer service and…