Tag: no consistency
Ways You May Be Demotivating the Team and What Action to Take
Are you demotivating the team to do things in a way that makes them want to do it? A quality of a top-notch leader isn’t it? What about being aware of the many ways you may be demotivating the team? Well, remember this: good leaders are reliable and not predictable. And they should be consistent…
Losing Brand Attention: Simple Action You Can Take To Prevent It
Do you express feelings and emotion often with your customers? Are you aware of the ways you are losing brand attention? Well, remember this: the more feelings and emotion you express, the more attention to your brand. And the more influence it can create. Not rocket science is it? But without it, you will be…
10 Deadly Sins of Graphic Design Advertising
We found advertising works the way the grass grows. You can never see it, but every week you have to mow the lawn. Good thought from the Nielsen Company. Do you occasionally read or watch ads? We would say people don’t read ads. However, they do read or watch what interests them. So if you are…
Jeanne Bliss Says Avoid Customer Service Myths to Succeed
The problem is never how to get new ideas into your mind, but how to eliminate the old ideas. Customer service designs that are remarkable get talked about. And getting talked about in this light is a great thing, right? This is especially true in many customer service myths. See what Jeanne Bliss says. No question.…
Customer Orientation: How Not to Become a Loser
Peter Drucker once said: Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. He certainly understood the worst customer orientation mistakes, didn’t he? The end state quality of what the customer received was what counted. Including the experience of the…