Tag: never overlook details

  • Customer Insights: 13 Creative Ideas for Improving Feedback

    Customer Insights: 13 Creative Ideas for Improving Feedback

    Do you assume a customer who doesn’t complain feels he is getting quality service or product? Is it a happy customer?  We are often surprised when clients make these assumptions. Customer retention strategies depend heavily on all customer insights … knowing who is happy and who isn’t. So using creative ideas for better customer insights…