Tag: listen

  • Social Media Community Engagement: 9 Ways to Build Them

    Social Media Community Engagement: 9 Ways to Build Them

    Edwin Schlosberg once said: The skill of writing is to create a context in which other people can think. Social media community engagement? What does it mean to your business? Dialog with customers for sure. What about reading your content and remembering? Appreciating your help? We believe it is all of these things. Related post: Find…

  • Consumer Behavior: 16 Things Consumers Don’t Tell You

    Consumer Behavior: 16 Things Consumers Don’t Tell You

    Are you in tune with what your customers are shopping for and why? When was the last time you thought about influencing consumer behavior? Are you into changing minds, shaping opinions, and moving consumers to act? Perhaps in your marketing messages or in your customer engagement? Check out our thoughts on customer focus. The ability to…

  • Positive Attitude Is Everything for Winning Customer Relationships

    A positive attitude is everything for customer engagement and relationship building, isn’t it?  Priceless. The two most powerful things in existence: a kind word and a thoughtful gesture. Ken Langone You perhaps have heard this very old story illustrating the difference between positive thinking and negative thinking: Many years ago two salesmen were sent by…