Tag: insight connections

  • Customer Feedback: 14 Tips on How to Gather Quality Insights

    Customer Feedback: 14 Tips on How to Gather Quality Insights

    Henry Ford once said: If I’d asked my customers what they wanted, they’d have said a faster horse.  A tricky meaning to Henry Ford’s quotation?  Not really. But understanding the secrets of why customers buy your products and services is certainly not straightforward, but important nonetheless. You need to put these secrets of quality customer feedback…