Tag: growth sweet spots

Many successful small businesses were started by entrepreneurs with an ability to find growth sweet spots. They were able to take their insight and capitalize on it in a new and creative way. Businesses from Uber and Lyft to Airbnb and HomeAway are just some of the most recent examples of entrepreneurs benefiting from emerging trends.

But just because it’s been done before doesn’t mean it is easy to find more growth sweet spots and capitalize on them.

Smart entrepreneurs are always looking for an edge. They want to know how they can identify trends and how they can use that skill to build and grow a business. Fortunately, there are steps you can take develop this skill yourself.

What are consumer growth trends?

A new behavior. A new attitude or opinion. A new expectation. Any of these can form the basis of a consumer trend. Underneath our definition lies a model that juxtaposes multiple dimensions of external change against human nature, which, at its most fundamental, doesn’t change.  

Basic needs such us status, creativity, self-improvement don’t change. The way we address these needs through new products and services changes and forms the basis of a new trend.

Can you give an example of a fundamental trend that doesn’t change? – The trend changes. Basic needs stay the same.

But it’s not enough to simply understand a trend. You want to know where and how trends will emerge and crucially, which opportunities they will present to you.

The fundamental growth elements

There are three fundamental elements that drive all trends:

• Basic Needs
• Drivers of Change
• Innovations

The secret ingredient of trends however isn’t actually any of one of these elements. Rather, it’s the tension created as the three elements interact with one another.

This tension can best be identified by understanding customer expectations and by looking for gaps between what customers want – both now and in the future – and what they are currently being offered.

Understanding this enables you to hit the sweet spot of trend-driven innovation with your new offering – when you beat customers’ expectations and resolve this tension.

Think about how Airbnb changed our expectation from travel towards a more authentic experience, how Uber changed the way we expect to move through the city or Tesla! Who would have thought an electric car can also be sexy to drive?

Here are ten keys to find growth sweet spots:

Anticipate change

I frequently remind coaching clients that the only constant changes. Believe it. Assume that change is coming and look for it.

Change can be either social — as in the rise of socially responsible business — or technological, as exemplified by the growth of mobile commerce. Sometimes change can be both. Social media is a great example of that.

The basic tools of the growth trend tracker are seeing, hearing, smell, taste, and touch. In other words, every sense that can be used to get information about the world should be employed in looking for upcoming changes.

Start by reading and watching everything you can. That should include general interest news outlets, trade publications, blogs, government reports, and casual conversations overheard in elevators. Be especially alert for problems people are talking about.

Consider using trend-tracking tools like Google Trends, Topsy, and Trendhunter to help you zero-in on trends that are worth investigating further. You won’t be the only entrepreneur looking for business ideas on these platforms, but you can use them to dig deeper to validate hunches.

Listen and observe

Today, there’s too much broadcasting and not enough receiving. Everyone is focused on pumping out information, but turning off our own signal and receiving and digesting, that’s a skill that has gone away.

I like to immerse myself in a topic by reading about it. I dedicate an hour in the morning, and again before I go to sleep, to reading. I actually schedule it

Look beyond your own boundaries

You have to look around and ask yourself: What are the general trends going on, even though they haven’t affected my business yet?.

Early this century you might have noticed that people weren’t yet ready to buy music by the download, but the way they found new music was shifting. I thought, today it’s record labels, but I can see how companies will become major players launching new music, such as Apple through its commercials, or Starbucks with its stores.

I saw a trend where people weren’t necessarily interested in discovering music by walking into a record shop or watching MTV anymore.

Be realistic

An online retailer that aims to beat Amazon at its own game is unlikely to show up on top of any fast-growing startup lists very soon. Make sure the solution you envision is one you can realistically provide with features and costs that will compare favorably to established alternatives.

Again, it’s vital to talk to potential customers. Don’t just brainstorm in-house. What you can do conveniently and inexpensively may be of little value to customers. The sweet spot for a trend-exploiting startup is at the intersection of business capability and customer needs.

Create a competitive advantage

To get the biggest benefit, be the first mover. It is rare for any single entrepreneur to be the only one who sees an opportunity. Most will hesitate and not move at all. Many others will not move swiftly enough.

Lasting competitive advantage usually goes to the first entrant to stake a market out and capture customer loyalty. Those who come later usually have to settle for slimmer profits and more competition.

Being first is not enough, of course. Business history is littered with well-financed startups directed by well-regarded leaders who committed too much, too early and in the wrong place. So test before committing. Again, look for revenues that overwhelm costs and customers who are overjoyed.

There is no silver bullet when it comes to spotting trends. Trends reveal themselves over time from a variety of places. Spotting a growing pattern means you must have your eye on multiple sources long enough to notice changes. This takes some intentionality, but it doesn’t have to tie up all of your time.

Choose your sources

Just as it took multiple sources—bloggers, Facebook, word of mouth—to realize that the time is ripe to visit Colombia, spotting a trend in other industries is much the same.

As you put together a list of blogs, news sites, social media channels, and other sources, here are some tips to help you hone in and filter extraneous content:

Follow trustworthy thought leaders

When selecting your sources for news and information, find reputable resources you can trust. These are people who are experts in their field, brands whose information you find to be reliable and valuable.

I follow a number of travel bloggers who have been in the business for years. Most of them I’ve found through other people I follow or trust. When their blogs are too gimmicky or inauthentic, I stop reading. Be selective and filter out the noise.

 Spotting growth trends

As a blogger in the world of transformational travel, I follow like-minded bloggers online and develop personal relationships with other travelers who share my values. Why? Because these folks filter all the overwhelming noise and deliver me information that I actually care about.

Often, I’ll start to hear more and more about a particular destination from various bloggers and travelers who aren’t connected to each other. This is the first inkling of a trend.

A handful of bloggers will visit the same spot and write about it. Then I’ll hear a former student of mine raving about their recent trip to the same place. Next, two different friends on Facebook are sharing pictures from this place.

These are destinations that, not too long ago, had almost no tourism to speak of. No one particularly wanted to go there. But pretty soon, the destination became almost mainstream.

When I’m tuned in to the people I care most about and all of them are talking about the same thing, I know it’s worth paying attention to.

The result of uncovering this growing trend for Colombia is that now it’s at the top of my list. I can be sure to travel there while it’s still relatively “untouched”—before it becomes overly touristy and travel prices get inflated.

Take care on choosing sources

Just as it took multiple sources—bloggers, Facebook, word of mouth—to realize that the time is ripe to visit Colombia, spotting a trend in other industries is much the same.

As you put together a list of blogs, news sites, social media channels, and other sources, here are some tips to help you hone in and filter extraneous content:

Look outside your industry

In addition to watching what’s going on in your own niche, it often pays to expand your horizons. Our world is so interconnected, true trends pop up everywhere. Keeping an eye on developments in other fields can sometimes be key in predicting changes closer to home.

The bottom line

To be effective in this new era of trend spotting, we as marketers need to see our jobs differently. No more just focusing on metrics like clicks, video views, or social media shares.

Today we need to manage not for stability, but for disruption. So instead of just planning against established metrics, we also need to continually ask what we’re doing to explore the unknown.

Not all who wander are lost.

We must successfully integrate our function with other business functions to create entire trend experiences that serve the customer all the way through their experiences throughout the business.

We can do better. Much better. But first, we need to stop seeing ourselves as crafters of clever brand messages and become creators of positive trend spotting.

All you get is what you bring to the fight. And that fight gets better every day you learn and apply new insights that you have learned.

When things are not what you want them to be, what’s most important is your next step. 

Test. Learn. Improve. Repeat.

Are you devoting enough energy to improving your continuous learning for yourself and your team?

Digital Spark Marketing will stretch your thinking and your ability to adapt to change.  We also provide some fun and inspiration along the way.

Check out these additional articles on market trends from our library:

Lessons from the Yale Customer Insights Conference

Generational Differences … What Matters for Marketing Campaigns?

The Story of How JetBlue Turns Customers into Advocates

An Actionable Approach to Target Market Segmentation?

Mike Schoultz is a digital marketing and customer service expert. With 48 years of business experience, he consults on and writes about topics to help improve the performance of a small business. Find him on  Facebook, Twitter, Digital Spark Marketing, and LinkedIn.