Tag: go the extra mile
How to Define Brand Identity by Remarkable Customer Service
Be everywhere, do everything, and never fail to astonish the customer. What do you consider your most important factor to define brand identity? Could one of several things, right? In this article, we will tell you how to make customer service this critical factor. But before we begin we want to tell you an important…
8 Secrets to Learn from the Ritz-Carlton Marketing Strategy
The customer never buys what you think you sell. Great quote from Peter Drucker. Have you ever stayed at a Ritz Carlton hotel? Attracted by the Ritz-Carlton marketing strategy? Do you agree with Peter Drucker in thinking that the Ritz-Carlton doesn’t know what its difference-maker is? More importantly did you decide to stay with this hotel…