Tag: focus on relationships
Things You Should Consider to Improve Your Staff Retention and Loyalty
It ain’t what you don’t know that will hurt you. It’s what you know for sure that just ain’t so. A good quote from Mark Twain. Does your business pay attention to ways to improve your staff retention and loyalty? Like making employees feel they are making a significant contribution? And giving them more ways to…
Build Customer Trust: The Subtle Art in This 9 Step Process
Companies are in a bit of a crisis in the modern era. Even though consumer-brand trust is as important as ever, the sad fact is, people, don’t trust brands. Therefore you need to build customer trust. They see corporations as faceless profiteers, a sentiment brought on by tales of corruption in big business, the 2008 financial…