Digital Spark Marketing

Tag: fix the problem

  • Subway Response Mistakes to Avoid on Your Social Media

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    by

    Mike
    in

    If you buy a 12-inch sub, are you likely to measure it if it seems a little short? We all don’t appreciate being short, but where is the line drawn when we are called to action? And to what degree will these Subway response mistakes to a social comment go? Subway restaurants received some inputs…

  • 12 Steps to Ready the Gucci Social Crisis Plan

    12 Steps to Ready the Gucci Social Crisis Plan

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    by

    Mike
    in

    Do you have a social media crisis management plan for customer crisis or perhaps just normal customer engagement? Maybe you should check out the Gucci social crisis plan. It is just logical that you engage with all sorts of customers. No matter how good you are, you need to have a social media response plan.…