Tag: experiment with collaboration
Improve Customer Service: 8 Secrets to Positive Strategy Few Know About
The secret of success is to do the common things uncommonly well. A secret? No, not really. Small things? Yes, certainly. Sometimes small actions or even inactions by a business can have the ability to improve customer service. And it is usually due to a lack of an explicit consumer experience strategy. Related: 10 Laws of…
Building a Customer Experience Strategy for Business Success
John Rockefeller once was quoted: the secret of success is to do the common things uncommonly well. A secret? No, not really. Small things? Yes, certainly. Sometimes small actions or inactions by a business can have a big impact on customer experiences. And it is usually due to a lack of an explicit customer experience…