Tag: dig deeper
Interview Questions for Every Customer Service Candidate
Short of inventing a time machine there’s no guaranteed method, which makes an interview one of the most important tools you have to vet a customer candidate. The right interview questions reveal more useful information about a candidate than their work history, because they force interviewees to think on their feet, drawing on their experience…
Happy Customer … How to Improve Your Business With These Actions
Putting a priority on searching for change and opportunities that arise from change? Customer insight is a great place to find a happy customer needs, yes? Simple ways to maximize customer insight can be a great way to improve your business. The entrepreneur always searches for change, responds to it, and exploits it as an…