Tag: customer service tips
Customer Care Service: 5 Effective Lessons Best Buy Utilizes
Feelings have a critical role in the way customers are influenced. I’d like to introduce you to Kyle. Kyle is an example of the things that are right at Best Buy’s customer care service. It’s not that Kyle is the only example of great customer service at Best Buy, but I was so delighted with my…
Improve Customer Service: 8 Secrets to Positive Strategy Few Know About
The secret of success is to do the common things uncommonly well. A secret? No, not really. Small things? Yes, certainly. Sometimes small actions or even inactions by a business can have the ability to improve customer service. And it is usually due to a lack of an explicit consumer experience strategy. Related: 10 Laws of…
Customer Service: 6 Stunning Lessons and Their Examples
Maya Angelou once said: People will forget what you said, people will forget what you did, but people will never forget how you made them feel. Maya knew a thing or two about the spirit of customer service lessons didn’t she? Her secret of course was focusing on making people feel good about themselves. And, by…
Customer Service Tips: How to Take Charge with 11 Service Basics
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. Sam Walton understood customers, didn’t he? Using these customer service tips is not rocket science. How often, as a customer, do you experience WOW customer service … the…