Tag: customer focus
Interview Questions for Every Customer Service Candidate
Short of inventing a time machine there’s no guaranteed method, which makes an interview one of the most important tools you have to vet a customer candidate. The right interview questions reveal more useful information about a candidate than their work history, because they force interviewees to think on their feet, drawing on their experience…
Why You Should Work With Video Marketing Companies
Many small businesses make the mistake of keeping things in-house when it comes to video marketing. With all the tools available to create, share and upload videos, there is no excuse not to have a digital marketing strategy in place when it comes to your video content. Many brands are starting to realize the benefits…
Anita Campbell Growth Questions Businesses Need to Ask
ave you defined a business growth strategy? Is it a continuous process as your company tries to keep up with business change? You would be surprised how many of our clients say they are happy with their size and therefore don’t have a growth strategy. In this blog, we share some Anita Campbell growth questions…
Business Success Enablers: 16 Mind=Blowing Facts about These
Are you happy with your business success enablers and growth? Or are you struggling to keep up with your competitors? You would be surprised how many of our clients say they are happy with their success and size and therefore don’t have a growth or success strategy for remarkable business success. To exploit change as an…
10 Secrets to Select the Best Customer Focus Employees
What do you think is the most important factor in how your business puts attention to customer focus and engages its customers? Like many things in your business, we believe the answer to this question is the quality of your customer facing employees. Check out our thoughts on team leverage. How customer facing employees engage customers…