Tag: customer experience
Creating Customer Experience Impact with Random Acts of Kindness
David Freemantle is quoted: Feelings have a critical role in the way customers are influenced. Random acts of kindness ideas? You can make great strides in customer service and customer experience by seemingly small but very thoughtful actions. Remember that customer experiences are the new marketing tactics. Check out this video on a memorable customer service…
Business Proposition: The Practical Design Guide to Winning Business
Does your business have a winning business proposition. We have found many clients that cannot articulate their unique business proposition. In our opinion, trying to win against your competition without good business discrimination is like trying to sail with no wind. Nothing is more important for your business than competitive advantages … the more you have,…