Tag: customer care
Engagement Marketing: 14 Ideas to Supercharge Your Relationships
Do you have a focus on these engagement marketing secrets to building relationships? Especially the ones that are essential for a social commerce business? Check out our thoughts on customer focus. The key is to be part of people’s lives. People will always prefer to do business with friends. – Marty Kohr What do you feel…
Nordstrom Marketing Strategy Uses Customer Experience as a Difference Maker
Be everywhere, do everything, and never fail to astonish the customer. Have you noticed how customer experience design has grown in importance of brand marketing? More and more trying to astonish the customer. Certainly a real discriminator, isn’t it? The customer focus at Nordstrom has led to the retail giant having a reputation for an absurdly…