Tag: crisis management plan

  • 12 Steps to Ready the Gucci Social Crisis Plan

    12 Steps to Ready the Gucci Social Crisis Plan

    Do you have a social media crisis management plan for customer crisis or perhaps just normal customer engagement? Maybe you should check out the Gucci social crisis plan. It is just logical that you engage with all sorts of customers. No matter how good you are, you need to have a social media response plan.…