Tag: consumer engagement
Consumer Engagement … the Key to a World-Class Social Commerce Business
The key is to be part of people’s lives. People will always prefer to do business with friends. – Marty Kohr Nonversation? Heard that term before? In context with a social commerce business? Hope not. Simple definition: the opposite of a productive conversation. Many nonversations transpire at elevators, bus stops, and the like. They also…
Consumer Engagement: Know the Secrets to Building The Requirements?
Be useful, entertaining, or you will be ignored. Do you have a focus on consumer engagement requirements? Especially the ones that are essential for a social commerce business. Here we define a social commerce business as the use of social engagement to personalize and energize the shopping experience. It provides a social context to shopping and is both…