Digital Spark Marketing

Tag: connect

Happy Customer … How to Improve Your Business With These Actions
Jan 31, 2018
—
by
Mike
in BUSINESS TOPICS
Putting a priority on searching for change and opportunities that arise from change? Customer insight is a great place to find a happy customer needs, yes? Simple ways to maximize customer insight can be a great way to improve your business. The entrepreneur always searches for change, responds to it, and exploits it as an…
Measuring SCCU Customer Satisfaction: What To Do to Improve
Oct 25, 2017
—
by
Mike
in BUSINESS TOPICS
Several weeks ago, I posted an article on a complaint I experienced first hand with Space Coast Credit Union (SCCU). The complaint in actuality was the result of several problems this bank pushed onto its customers. In total, that led to a very bad customer experience and the poor measuring SCCU customer satisfaction. In my…