Tag: capability
How to Achieve a Customer Focused Company
How does your company value and weigh market orientation in relation to your clients? Companies need to evolve and diversify their approach — removing focus from selling points and functionality. You must achieve a customer focused company. Putting the client first with market orientation means co-creating with the customer and adapting in regard to experience,…
Improve Customer Engagement to Win Business
This is your time to create remarkable experiences in order to create lasting relationships with your customers. Lead with initiative and own the moment. What does customer-focused mean to your company? Passion for helping customers? Serving customers? To improve customer engagement would be our choice. But lots of possible options, aren’t there? In May 2007,…