Tag: build on reciprocity
8 Secrets to Learn from the Ritz-Carlton Marketing Strategy
The customer never buys what you think you sell. Great quote from Peter Drucker. Have you ever stayed at a Ritz Carlton hotel? Attracted by the Ritz-Carlton marketing strategy? Do you agree with Peter Drucker in thinking that the Ritz-Carlton doesn’t know what its difference-maker is? More importantly did you decide to stay with this hotel…