Digital Spark Marketing

Tag: be proactive

Sharp Customer Service: Steps to Make Service the Heart of Our Business
Jan 24, 2022
—
by
Mike
in CUSTOMER FOCUS
People will forget what you said, people will forget what you did, but people will never forget how you made them feel. My favorite Angelou quote. Maya certainly has a firm grasp of the subject of sharp customer service, doesn’t she? Feelings and emotions are the heart of sharp customer service, aren’t they? And social customer…
Excellent Customer Engagement: 10 Clever Building Blocks To Increase It
Sep 11, 2018
—
by
Mike
in CUSTOMER FOCUS
Talking to or performing in front of crowds is a real art, isn’t it? Bands do it. Magicians do it. Politicians and inspirational speakers do it. They personalize their performances and their messages for excellent customer engagement. When politicians enter a crowded auditorium, and as they walk down the aisle they stop to warmly shake…