Tag: be genuine
11 Ways to Develop and Maintain a Positive Personality
Too many people succumb to the mistaken belief that to maintain a positive personality comes from natural, unteachable traits that belong only to a lucky few — the good-looking, the fiercely social, and the incredibly talented. It’s easy to fall prey to this misconception. After college, I spent almost 2 years of training as a…
Customer Service Recoveries to Keep Customers Returning
Is customer service performance a top priority for your company? Do you use them to keep customers returning? The influence you have on others can be way beyond what you imagined. We all know that providing exceptional customer service is the stated goal of every business leader, regardless of how large or small the company.…
Service Recovery: 5 Strategies to Keep Customers Returning
The influence you have on others can be way beyond what you imagined. Is customer service performance a top priority for your company? We all know that providing exceptional customer service is the stated goal of every business leader, regardless of how large or small the company. It’s common knowledge that customers are more loyal to…