Tag: be accountable
11 Tips for Building Repeat Customers
The purpose of a business is building repeat customers. We took some liberties from the original Peter Drucker quote by adding the word repeat. Repeat customers. That is what business is all about, right? If we had to depend on new customers for 100% of building repeat customers of our business, it really would get…
Successful Habits: 15 That Inspire Loyalty and Teamwork
Leadership is a struggle by flawed human beings to make some important human values real and effective in the world as it is. Interesting thought from Steven Snyder. Do you consider yourself a leader that promotes loyalty in your team? How important is this leadership characteristic in your mind? I believe that it is more important…
Service Recovery: 5 Strategies to Keep Customers Returning
The influence you have on others can be way beyond what you imagined. Is customer service performance a top priority for your company? We all know that providing exceptional customer service is the stated goal of every business leader, regardless of how large or small the company. It’s common knowledge that customers are more loyal to…