How Sears Lost the Innovative Retail Recipe and Went to the Bottom

My father worked for this retail giant for 30 years in the ’50s, ’60s, and ’70s. They started as a catalog retailer and grew to the place where everyone shopped. The fact that they started in catalog retail says they were close to online, yes? So it is hard to imagine how they lost the … Continue reading How Sears Lost the Innovative Retail Recipe and Went to the Bottom