Customer Advocacy: 9 Secrets to Building Advocates the Right Way

So, ok … we have taken a little liberty on Peter Drucker’s quote. We added the part about who creates customers. We are pretty sure Drucker would agree with us. After all, building customer advocacy is one of the most important jobs of the business. The purpose of a business is to create a customer … Continue reading Customer Advocacy: 9 Secrets to Building Advocates the Right Way