Category: INTERESTING TOPICS
Brake All the Rules To Be Someone to Understand
Do you remember your experiences with selecting a puppy when you were a child? Our family always had a dog, so I remember several such occasions and they included someone to understand. This is a story I was told a while back about one such memory that we would like to share: I believe that…
Getting the Spark Back: Writing Can Boost Your Productivity and Motivation
I was that nerdy child in the 90s who used to sit down and write while other kids used to do their childish banters. My inclination to writing started by accident and stayed by choice. I was a notorious kid and was a nightmare to my teachers and the caretakers at home. I was made…
Recovery Plan: How To Define Your Plan the Right Way in Advance
Frederick the Great once said: It is pardonable to be defeated but never to be surprised. Frederick was not talking about customer service, was he? But this quote could very well apply to a service recovery plan, yes? Except we might argue that a defeat is as bad as a surprise. Read on: How to Build Trust…