Digital Spark Marketing

Category: CUSTOMER FOCUS

  • 10 Ways to Enhance Your Restaurant’s Customer Experience

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    by

    Mike
    in

    As a restaurant owner, providing the best possible customer experience is essential for both retaining current customers and attracting new ones. In today’s digital world, customers have more choices than ever when the restaurant’s customer experience is enhanced.  Therefore, providing a memorable experience that stands out among your competitors is crucial. In this article, we…

  • Social Customer Care … the Landscape is Changing

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    Mike
    in

    Social customer care and service has and continues to evolve. No question about it. Instead of returning to a store or calling a helpline, people are increasingly turning to social media to resolve their gripes. It is called social customer care. Social media is transforming customer care as we know it. The change really began…

  • How the Best Strategy Examples Show the Way

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    Mike
    in

    Simplicity … the achievement of maximum effect with minimum means. Have you noticed that the world of marketing is changing with the best strategy examples? A big cliché, yes? Yes, it is, but it is having a significant impact. And the change is rapid. Traditional media vehicles are losing effectiveness as people communicate in new…

  • Essential Requirements for Customer Engagement

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    Mike
    in

    Do you have a focus on the requirements for customer engagement? Especially the ones that are essential for a social commerce business. Here we define a social commerce business as the use of social engagement to personalize and energize the shopping experience. It provides a social context to shopping and is both a channel and a way…

  • Dunn Tire Makes Customer Experience Design a Priority

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    by

    Mike
    in

    Customers don’t care what you do. They only care what they are left with after you’ve done it. Especially with Dunn Tire and customer experience design. Do you notice the customer experience you receive at a business you infrequently visit? With most customers, the answer is yes if the experience is bad. The extreme endpoints…