Category: CUSTOMER FOCUS
6 Steps for Starting a Commercial Cleaning Business
If you want to start your own business, there are many choices when it comes to the industry. One good opportunity is the commercial cleaning business. This business is in high demand and has many advantages, the most important one being that it requires very little capital investment to get started. Here are six easy…
6 Ways Tech Can Improve Small Business Customer Experience
Small business customer experience is an essential business function. You have to keep the right approach to your customers at all costs in order to achieve your sales goals. Building loyalty is the most important thing, and technology will be your most helpful friend in that mission. Not only that everybody uses smartphones and tablets…
What Things Small Businesses Can Do To Build Customer Relationships
Have you ever wondered why we move to the complex end of the spectrum at the beginning of solving a problem? I certainly have, especially after making the mistake myself. You must build customer relationships. In the field of designing positive experiences for customer relationship building, there will certainly be many designs that will take…
Preventing Data Loss: A Guide
Almost every modern business store data about customers as well as information about the day-to-day running of the business. Data is often stored electronically, such as on hard drives, however, this can mean that it is at risk of being lost. If data is lost or stolen, it can have financial consequences that are difficult…
9 Secrets to Building Customer Advocates Every Business Needs
So, ok … we have taken small liberty on Peter Drucker’s quote. We added the part about who creates customers. We are pretty sure Drucker would agree with us. After all, building customer advocates are one of the most important jobs of the business. The purpose of a business is to create a customer who…