Category: CUSTOMER FOCUS

  • Learn From these Remarkable Customer Experience Examples

    Human nature is perpetual — and there are few things in life and in business that we enjoy more than seeing one person helping another. And learning from remarkable customer experience examples. Truly remarkable customer service goes beyond fixing a bug or handing out discounts. It’s about leaving people with a positive memory of your…

  • Four Ways to Engage Your Audience for Experiential Marketing

    For quite a few decades now, Los Angeles has been the hub of startups and small businesses. Since 2009, technology, computers, electronics products, and food were the leading sectors in LA. Today, the city ranks as one of the top manufacturing centers across the US. With thousands of new brands coming up every year, in…

  • Hyken Customer Influence Tips to Learn From Today

    A tricky meaning to understanding customer influencers?  Not really. But understanding what influences customers to buy your products and services is certainly not straightforward. You need to put Shep Hyken customer influence tips to work to fully appreciate why customers make the decisions they do. Explore, experiment, and do lots of testing to learn the…

  • 10 Reasons Why You Should Consider Rebranding

    Do you express feelings and emotion often with your customers? Are you aware of the ways you are losing brand attention?  Perhaps you should consider rebranding. Well, remember this: the more feeling and emotion you express, the more attention to your rebrand. And the more influence it can create. Not rocket science is it? But…

  • Real Estate Trends to Know Before Joining the Rental Business

    In the real estate business, there are times when things are bad for sellers, but everything can change in the blink of an eye. If we observe what has been happening in 2019 from the point of view of Australia, we can say that there have been certain challenges brought by softer economic growth. However,…