Category: CUSTOMER FOCUS
Online Reputation Management for Start-ups – Why So Important?
It’s a proven fact that you should know what people are writing and discussing about your brand! And by that logic, online reputation management (ORM) is essential for both established and start-up businesses. However, start-ups must get proactive about ORM because they are setting up their client base and maximizing the brand reach. Hence, it…
Ways to Optimize Landing Pages and Increase Customer Experience
Landing pages are the storefront of your business. In essence, they are a reflection of your company and act as a tell-tale sign to customers whether or not to engage in business with your brand. Better user experience has been consistently ranked as the number one factor for choosing a brand by customers. That is…
How to Make Your Business More Customer Oriented
The customer is always right has been a saying that has been around for a long period of time. And why the extent to which this saying is true has been heavily debated, the fact of the matter is that in today’s world where everyone can easily voice their opinion through the powers of customer…
What do You Need to Know Before Opening Your Retail Store
Nowadays, a lot of entrepreneurs opt for a retail store business despite the fact that everyone tells them that the e-commerce approach is better. Yes, in a world where online shopping is widespread and very popular, it would seem futile to go for the retail option. However, regardless of how convenient online shopping maybe, a…
10 Ways Zappos Client Experience Influences Customers
Be everywhere, do everything, and never fail to astonish the customer. Have you noticed how Zappos’s client experience really influences customers for brand marketing and consumer influence? More and more trying to astonish the customer. Certainly, a real discriminator, isn’t it? Today we will examine 10 different ways Zappos client experience is employed to stand out…