Category: CUSTOMER FOCUS
Marriott Tourism Marketing Makes Customer Experience the Secret Sauce
How often do you receive a surprise ‘wow’ customer experience from a business you have selected? While it is not that often, it makes a big impact on your impression of the company, doesn’t it? As Maya says, people will never forget how ‘a company’ made you feel. And that is the Marriott tourism marketing…
The Best Ever Solutions for Obtaining Customer Feedback
If you run your own business I’ll bet you do your best to keep your customers happy, satisfying their needs, and working on their loyalty to your brand. But how can you be sure that your efforts bring these results? By obtaining customer feedback, of course. What is customer feedback Customer feedback is information provided…
How to Attract Positive Audiences the Right Way
For quite a few decades now, Los Angeles has been a hub of startups and small businesses. Since 2009, technology, computers, electronics products, and food were the leading sectors in LA. Today, the city ranks as one of the top manufacturing centers across the US. With thousands of new brands coming up every year, in…
8 Popular Customer Engagement Initiatives That Really Work
All social media sites are actively engaged in successfully integrating businesses into their sites. Businesses, while all taking different approaches to use social media sites, are all seeking to find new customer engagement initiatives to improve their performance. They seek to engage their customers (both new and old) through two-way conversation and soliciting opinions and…
Engage Your Audience with the Magic of Creative Videos
Magic? Yes, we do mean magic. Like in the magic of creative videos. The best camera is the one with you. Images aren’t about dynamic ranges and megapixels. They’re about stories and moments. Chase Jarvis The magic made by stories and moments that keeps you glued to your display. The magic that makes you remember…