Category: CUSTOMER FOCUS
What Little Things Small Businesses Can Do To Build Customer Relationships
Have you ever wondered why we move to the complex end of the spectrum at the beginning of solving a problem? I certainly have, especially after making the mistake myself. Looking to build customer relationships? In the field of designing positive experiences for customer relationship building, there will certainly be many designs that will take…
Tips on Preparing Your Website for the Holiday Season
The holiday season is just around the corner, and you should be preparing your website for the holiday season. It is important to plan right now on how you can maximize your website’s potential during this time. As with everything, preparation is key to be able to pull off a winning strategy that can help…
How to Make a Favorable Impression with an Audience
Here is the recommendation. Give it a try. You are sitting in an unassuming corner of the room and allowing everyone else to talk. You wait for a pause in the conversation, and then, in a quiet voice — but loud enough to be heard — say, “I have a story to…
How to Completely Change to WOW Customer Service
You can only stand out from the crowd if you are a member of the crowd. How often, as a customer, do you try and change to WOW customer service … the type that you normally can’t imagine? If it is often, would you consider yourself a customer service evangelist? Consider creative people. Creative businesses…