Category: CUSTOMER FOCUS
Consumer Behavior: 16 Things Consumers Don’t Tell You
Are you in tune with what your customers are shopping for and why? When was the last time you thought about influencing consumer behavior? Are you into changing minds, shaping opinions, and moving consumers to act? Perhaps in your marketing messages or in your customer engagement? Check out our thoughts on customer focus. The ability to…
Best Buy Lessons in Customer Service
I’d like to introduce you to Kyle. Kyle is an example of the things that are right at Best Buy’s customer service. It’s not that Kyle is the only example of great customer service at Best Buy, but I was so delighted with my new Samsung Galaxy S5 that I didn’t get a picture of…
How to Improve Post Engagement By This Definitive Checklist
I have been blogging for over eight years now. And post visits are high on how to improve post engagement in my humble opinion. Imagine writing a tutorial-style blog post. You explain a series of important steps. You edit until your instructions sound dynamic. You tighten your text. But you’re still worried. Because your post…
19 Top Marketing Initiatives that Yield the Best Persuasion
It is simple. Marketing is a form of communicating with people to sell them a product or service. However, it’s often a complicated dance of finding new and exciting ways to persuade them. The top marketing initiatives will yield the best persuasion. Not everyone appreciates your efforts to be a remarkable marketer. In fact, most people…