Category: CUSTOMER FOCUS
Loyal Customer: 6 Effortless Tips for Building Customer Trust
Communications are the source to inspire desirable outcomes. What is the key to your building a loyal customer and customer trust? In my opinion, effective communication is the cornerstone of any optimum customer trust. In today’s fast-paced business world, having a range of communication channels available such as phone, e-mail, instant messaging, fax, etc. is key…
Follow these 11 Tactics for Monitoring Your Competition
As a business, do you apply tactics for monitoring your competition? There are lots to learn from customer insights with this technique. In business, you always need to know what your competitors are doing. To survive, you must perform competitive intelligence activities. You must monitor the broader market for new developments that could affect your…
Shep Hyken: An Interview with the Customer Service Author and Expert
What is the best way you have found to maximize your learning on a topic? Perhaps it is reading, web research, or a combination of ways. Today we will have an interview with Shep Hyken, a customer service expert, professional speaker and bestselling author for better than 35 years. This is another great way to…
How to Easily Stay Safe Online
The internet is a place for people to connect all over the world, providing ways for users to interact with one another. As many benefits as there are when it comes to the internet, there are also concerns regarding safety. It is advisable that you take precautions when you are online. Here are some tips…
26 of the Best Explanation Videos That Will Motivate You
Have you ever tried creating explanation videos as part of your marketing strategy? If not, are you intimidated by the notion of creating an explainer video? There’s no need to be — they just represent another excellent way to get your content out to your target audience. In this article we have selected some of the…