Category: CUSTOMER FOCUS

  • Desire Alternatives to these Cable and Satellite Services?

    Desire Alternatives to these Cable and Satellite Services?

    These are scary times for cable and satellite television services. Hardly a day goes by without news about disappearing viewers and shrinking revenues. And why? It is called industry disruptive change or otherwise known as digital disruption. (See our article on competitive analysis) The winds of change are definitely blowing and now is your chance…

  • Active Listening Skills: Utilizing Them for Better Communications

    Active Listening Skills: Utilizing Them for Better Communications

    I am always doing that which I cannot do, in order that I may learn how to do it. Interesting quote from Picasso, yes? Which communication skill do you use most frequently? One of the most critical skills of successful people whether in the business world or in private life is their ability to communicate…

  • Never Worry About Great Customer Engagement Again

    Never Worry About Great Customer Engagement Again

    Talking to or performing in front of crowds is a real art, isn’t it?  Bands do it. Magicians do it. Politicians and inspirational speakers do it. They personalize their performances and their messages for great customer engagement. Be in touch with your customers. It is the only way to gain meaningful insights. When politicians enter…

  • Ways to Boost Website Visitors Engagement

    Regardless of your niche or target market, there is absolutely no shortage of competition on the web. No matter how you look at it, you’re locked in a fierce battle for the attention of website visitors. And therein lies the challenge. Not only is there a staggering amount of competition, but people’s attention spans have…

  • Simple Rules to Target Customer: Social Media Campaign

    Simple Rules to Target Customer: Social Media Campaign

    Seth Godin once said: Your best customers are worth far more than your average customers. Are you interested in learning how to create a social media campaign?  Looking for the latest social media marketing tactics? It is not terribly hard to accomplish these objectives. We’ll share with you how the most successful businesses use social media…