Oh, if only that were that simple. I’d probably read through more than once. However, now that I have you thinking about the proper way to motivate someone, I’d like to share some tips on how to craft a killer call to action for your marketing campaigns.
Social media is constantly growing and evolving.
So is the way we use it in business and as marketers.
Following blogs that discuss social media and social media marketing is a great way to stay up-to-date with these changes in how social media is being run and used so that you can utilize it in the most productive way.
What Is a Call to Action?
In marketing, your call to action is the part of your advertisement that tells your target audience what they should be doing once they click on your PPC ad and hit your website or landing page. The simplest example of a call to action is “Buy now!”
The more information you can provide your potential customers with your CTA, the better it will be for all parties involved. You can let your audience know what to expect when they click on your ad, and you can help dissuade the wrong users from clicking by means of a clear and direct message.
CTA’s use strong command verbs
It’s all about being clear and concise with your CTA. You don’t have a ton of space in your ad to get your point across, with the character limit set at 35 characters per description line, so it is important to get straight to the point. Let your audience know exactly what you want them to do, and start the CTA with the desired action.
- Run an e-commerce website? Start your CTA with words like “buy,” “shop,” or “order”
- Promoting a newsletter or white paper? Start your CTA with words like “download” or “subscribe”
- Want someone to request more information? Try “fill out a form for…” or “find out how…”
Let’s refer to that white paper example. If you’re a marketing agency promoting your latest tips and insights, you want to be sure that your audience understands exactly how to access that white paper. If your CTA read something like “Our latest white paper is available” you may not get a great click-through rate, as folks might not be sure where or when they can expect to get their hands on it.
A call-to-action such as “download our white paper today!” is much more direct and informative, which should help improve CTR.
Provoke emotion
You want to be able to elicit a strong response from your audience as a result of their enthusiasm. If your CTA is enthusiastic, then your audience will be enthusiastic too. Take a CTA like “buy now and get 50% off!” – not only are you providing them with a massive benefit but who wouldn’t be thrilled to get their order for half off?
For someone looking to book a trip with their family, a CTA such as “plan your dream vacation today!” will excite them about the notion of a family trip and make them eager to click on your ad.
Give a reason for the desired action
In other words, what’s in it for them? Will it help them do their jobs better, lose weight, or save money? This will tie in heavily with your value proposition, or unique selling point (USP). Your USP is arguably one of the most important pieces of acquiring new leads, so creating a nice USP/CTA mash-up is a great way to increase clicks.
A good example of this would be something like “call today to schedule your free consultation!” Not only have you stated the action you want the user to take (call today), but you have also provided them with a reason why they should take that action (a free consultation).
Know your devices
Creating a killer call-to-action is important, that’s no secret. But I also urge you to consider customizing your CTA based on the device being used by your audience.
Google considers desktop and tablet as the same device, as the screen sizes are roughly the same, and people use them for search in similar scenarios. An example of this would be a person sitting on the couch at night, who sees an ad on TV for a product they’re interested in. The next thing they’ll probably do is grab their laptop or tablet and search for more information on it.
However, mobile devices tend to have different user behavior and search intent than desktop/tablets, making it prudent to tailor your CTA based on the device. Users who search for something on their desktop or tablet are typically still doing their research, and are not quite ready to commit.
But users searching for something on their mobile phone are often looking for “instant gratification” or fast results.
Someone could be walking down the street when they see an ad on a moving bus, and whip out their phone and quickly search for what they saw before it leaves their brain. Their search will also likely result in a phone call to complete the desired action, rather than browsing a website.
My advice is to create a more phone call-centric CTA for your ads that appear on mobile devices. You could try something like “call now to get started” or “call us today for more information,” and that should help guide your target audience to take the action you want them to take.
There are two ways you can make this tactic even more effective:
- Google gives you the ability to set a mobile preference for your ads, which allows you to designate certain ads to only appear for searches completed on mobile devices. With this option, you can focus your CTA on generating more phone calls.
- You can also enable call extensions, which allow you to display your phone number alongside your ads. This option is available for all devices, and I strongly recommend that you take advantage of it, but Google automatically adjusts the way your call extensions are displayed on mobile searches. Instead of your number appearing, a small “Call” button will be display, allowing for one-touch dialing.
Be creative
