Ideas. Collaboration. Results.
Feelings have a critical role in the way customers are influenced. I’d like to introduce you to Kyle. Kyle is an example of the things that are right at Best Buy’s customer care service. It’s not that Kyle is the only
The secret of success is to do the common things uncommonly well. A secret? No, not really. Small things? Yes, certainly. Sometimes small actions or even inactions by a business can have the ability to improve customer service. And it
Maya Angelou once said: People will forget what you said, people will forget what you did, but people will never forget how you made them feel. Maya knew a thing or two about the spirit of customer service lessons didn’t she?
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. Sam Walton understood customers, didn’t he? Using these customer service tips is not rocket